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Customer Service Excellence

Customer Service Excellence

3 Days
₦85,000
About the Course

This course focuses on delivering exceptional customer service by improving communication skills, handling complaints professionally, and building long-term customer relationships.

Key Features
Customer communication skills
Complaint handling techniques
Service quality improvement
Course Objectives
  • Deliver excellent customer service
  • Handle customer complaints effectively
  • Improve customer loyalty
Who Should Attend
Customer Service OfficersFront Desk StaffSales Teams
Course Modules
Module 1: Customer Service Basics
Module 2: Service Recovery
Dates & Times

Weekday Classes

August 19–21, 2024

Weekend Classes

Venue

Global HSE Training Academy

Payment Options

Bank Transfer

Account Name: Global HSE Training Academy Ltd
Account Number: 1310577378
Bank: Zenith Bank

Online Payment

Secure online payment via Paystack (Coming Soon)

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Upcoming Classes
August 19–21, 2024
Weekday Schedule