By the end of this course, participants will be able to do the following: Interpret prospect needs by conducting a needs analysis Master active listening techniques to better connect with & understand Manage the sales process by understanding where the sale is & how to keep the momentum moving forward Master Sales Psychology 101 (mirroring, leading representational bias, tie-downs, & tag-ons) Negate competitor quotes, while remaining professional Deliver presentations that sell Handle objections professionally & effectively Master highly effective closing techniques Follow-up to develop long-term relationships & future business Set goals that motivate Manage your sales database effectively
This course develops essential sales skills, focusing on customer engagement, negotiation techniques, and closing strategies to improve sales performance.
This course equips participants with practical selling techniques, customer engagement strategies, and negotiation skills to improve sales performance.
This course focuses on delivering exceptional customer service by improving communication skills, handling complaints professionally, and building long-term customer relationships.
